Idol-Mania Terms and Conditions

About Us

Idol Mania is, quite simply, the cheapest place to buy Japanese idol discs in the UK. We offer a huge range of titles with fast delivery. We pride ourselves on offering the best selection of titles that you want, at prices that cannot be beaten. If you have any suggestions or comments please email us

Making a purchase is easy. Just browse our site, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

BUYER REQUIREMENTS

For idol DVDs, there is no requirements. But for Nude / AV DVDs, you MUST be over the age of 18 (or 21 depending on your local laws)

Idol-Mania does not guarantee playback of DVD titles we ship on ALL brands/models of DVD players. But they should be played on MOST players in the market today. So far we have rarely experienced incompatibility. We recommend, however, that they be viewed using DVD players that meet the following criteria:

Should you be concerned about whether our DVDs are compatible on your DVD player, we recommend an initial purchase of 1 DVD.

If at first a DVD you purchase from us does not play when inserted, please try ejecting it and then reinsert it into your player. Please note that DVD titles on our site may differ in quality. The DVD may or may not have a menu.

Packages shipped will NOT display "Idol-Mania" out of respect for the privacy of customers.

Titles shipped will not come with inserts, cases, thus reducing the weight of packaging and the risk of embarrassment in case the wrong person opens your package. However, the DVDs contain artwork on the surface on the DVD.

All orders will be shipped out within 3 days after payment via Royal Mail. UK customers please give 5 business days for delivery of goods from date payment was made. Overseas customers please give up to 14 business days.

Refused Deliveries

If a shipment is returned to us after postage have attempted to deliver the goods and the consigment has been refused or not accepted by any person at the delivery address, a further charge for redelivery will be payable. If you do not wish to pay an additional charge the order will be cancelled and you will be refunded for the full cost of the goods on the order. Postage charges will not be refunded cases such as this.

Faulty Goods

If you return goods to us as faulty, we will test them. If they are found to be faulty, they will be replaced and returned at no extra cost to you. Dues to nature of product, refunds cannot be issued.

We're sorry - you may not exchange titles. Therefore, please double-check details when you place your order! Exchange of a same title is only given for faulty discs as stated above.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

The type of information we will collect about you includes:

your name
address
email address

Note that we do not collect or store your credit card details, that is handled securely by the Payment Service Provider. We never get to see your credit card details.

We will never collect sensitive information about you without your explicit consent.

You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We will never transfer information held about you to any third party unless required to do so by law.

If you have any questions/comments about privacy, please contact us.